Dispatch Software with WhatsApp Integration for Service Teams in 2026
Many service teams already use WhatsApp, but operations break when chats are disconnected from dispatch. The right platform should connect customer communication with assignment and completion status.
Evaluation checklist
- Two-way customer updates linked to job records.
- Shared visibility for office and technician teams.
- Clear timeline from request to completion.
- Minimal manual copy/paste between tools.